Dear Clients and Partners,
We are monitoring the Covid-19 situation and at this time Cedar Ridge Designs is still manufacturing our products and designing new projects for our clients, using the modified methods below. The health and safety of our clients, contractors and employees is our utmost priority, therefore, we have further improved hygiene measures within our facility, ie. increased sanitizing, hand-washing and social distancing.
Our Showrooms in Ottawa and Maxville are still available for meetings if absolutely necessary and at each clients’ discretion (one on one), however, we encourage doing business remotely using various options, ie. phone calls, emails, video chats, etc. We have always used these methods successfully, but will for the foreseeable future, expand our use of these methods. We would still love to talk to you and discuss your ideas! Although we will restrict in-person interactions, meetings, and visits, we will continue to provide the same high level of service and support whether on the telephone and/or online.
Our installation team will ask the following questions before they enter a site/home:
Do you or anyone in the household have cold/flu type symptoms (fever, cough, difficulty breathing)?
Have you or anyone in the household travelled anywhere outside the country in the last two weeks?
If yes, have they been quarantine or are in self-isolation?
Have you been in contact with anyone that has been out of the country in the last two weeks?
If the answer is yes to any one of these questions, we reserve the right to postpone an installation to protect our installers, and will do our utmost to reschedule the installation as soon as it is possible.
We work continuously to provide our clients with the highest quality product and service while striving to protect the health of our clients and staff in these challenging times.